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慶應義塾大学メディアセンター

Keio University Research NAVI
慶應義塾大学リサーチナビ

LibQUAL+(R)

図書館サービス品質評価のための利用者調査アンケート”LibQUAL+®(ライブカル)”にご協力いただき、誠にありがとうございました。/ Thank you for cooperating with the web-based user survey LibQUAL+(R) to evaluate the quality of the library services.

How to answer

Please give a score out of 9 regarding the service in question for the three categories,
“① My Minimum Service Level Is,”
“② My Desired Service Level Is,” and
“③ Perceived Service Performance Is.”

 

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